Care+ Terms
Terms for Xoot Care+ membership, Home Memory, favourite Xooter workflows, priority support, XootCred benefits, billing, cancellation, and limitations.
Last updated: 13 August 2026 · Operational draftMembership benefits
Care+ is Xoot's membership layer for repeat homes and properties. It may include Home Memory, favourite Xooter workflows where availability allows, priority support handling, smart reminders, and member XootCred benefits.
Care+ does not guarantee instant availability, a specific Xooter, automatic replacement, refund approval, or unlimited support outcomes.
Billing and activation
- Care+ activates only after backend payment confirmation.
- A redirect, success screen, or screenshot does not prove payment success.
- Membership billing, past-due state, cancellation, and rejoin flows must be handled through server-side systems.
XootCred and the welcome credit
XootCred is not cash, cannot be withdrawn, may expire, and may be reversed for refunds, chargebacks, cancelled bookings, abuse, duplicates, or fraud indicators. The R30 add-on credit is granted once, when membership starts. It does not recur, and its rules should be shown clearly in the live membership flow.