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The rules, in plain language.

Documents covering how Xoot works, what we do with your information, and what happens when something goes wrong. Written to be read, not to be survived.

Draft — pending legal review. These operational launch documents still require confirmed business details and South African legal review before public launch.

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Cookies

Cookie Policy

How Xoot uses cookies, local storage, analytics, crash monitoring, authentication storage, and app-like browser storage across the website and web app.

Last updated: 29 July 2026 · Operational draft

What Xoot may store on your device

  • Authentication/session state needed to keep signed-in users connected securely.
  • Preference state such as theme, install mode, dismissed notices, and device-safe UI settings.
  • Operational analytics and diagnostics used to improve reliability, performance, security, and launch readiness.
  • Security and abuse-prevention markers such as rate-limit state for public Concierge usage.

What Xoot should not store in browser cookies

Xoot must not store service-role keys, payment secrets, provider API keys, gate codes, alarm codes, lockbox codes, full card details, identity documents, or private support records in public browser storage.

Managing cookies and storage

You can clear browser cookies and site data from your browser settings. Clearing site data may sign you out, remove local preferences, and require re-authentication.

Mobile app sessions should use platform-secure storage where supported. Public web storage is not a place for server secrets or sensitive household access information.

Questions about this document?

Contact Xoot support with the document name and your question. For a request about your own information, choose privacy or account deletion so it reaches the appropriate queue.

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